SPA POLICIES

We require 24 hours notice for cancellations or rescheduling of individual appointments and for group bookings of 3 or more we require 48 hours notice for cancellations. Exclusive parties require 7 days notice for cancellation, otherwise the initial deposit will be forfeited.

• Please respect others and turn off your cell phone.
• Less than 24hrs notice for individual appointments or less then 48 hours notice for group appointments - 50% of the service price will be charged.
• Failure to show or cancellation with less than one hour notice - 100% of the service price will be charged.

Gratuities 15 to 20% is customary but still left to your discretion. For appointments made for 6 or more people an 15% gratuity will be added automatically.